Customer Support

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Our commitment to exceptional customer support doesn’t end when our products are installed, as you can see from this photo. Our After Sales Manager, Marzena Sรณwka, met Tony Allen, Tail lift Master Technician at London Hire at the recent TPPL event.

PLS Assist, our comprehensive support offering is designed to keep your passenger lifts operating efficiently and ensure you stay on the road.

With PLS Assist, you’ll have access to:

  • Comprehensive Resources: Digital hub housing product manuals, warranty information, and NFC-integrated warranty cards for easy access to critical lift data.ย 
  • Expert Technical Support: Our knowledgeable team ready to troubleshoot, offer warranty guidance, and provide parts information.
  • Easy Online Shopping: Simplified ordering of genuine PLS parts through our web shop.
  • Nationwide Network: Skilled engineers across the UK offering reliable service, repairs, and after-hours support locally.
  • 24/7 Phone Line: Emergencies donโ€™t follow a schedule, so our dedicated phone line ensures we’re always available to address your concerns. We strive to resolve issues quickly, no matter what time of day.

Keeping your vehicle access lifts in top condition is easy with PLS Assist. Our experts provide regular maintenance and technical support to keep your passenger lifts running smoothly.